{{just_moderated}}
{{system.snippets.name_required}}
{{system.snippets.email_required}}
{{system.snippets.invalid_email}}
{{system.snippets.answer_required}}
{{system.snippets.exceeding_max_chars}}
{% assign customer_answer_count = question.answers_customer_count %} {% assign agent_answer_count = question.answers_agent_count %} {% assign answers_count = question.answers_count %} {% assign best_answer = question.best_answer %}
{% if just_moderated %} {% endif %}
{{ question.from_email | gravatar_image: gravatar_unknown_user, ssl }}

{{ question.subject }}

{{ question.from_name }} {{ question.created_at | in_time_zone: site.timezone | date: '%b %d, %Y %I:%M%p %Z' }}

{{ question.body }}

{% if best_answer != nil %}

{{ answers_count }} Community {{ 'Answer' | pluralize: answer_count }}

{% endif %}
{% if best_answer != nil %}
{{system.snippets.best_answer}} {{ best_answer.from_email | gravatar_image: gravatar_unknown_user, ssl }}
{{ best_answer.from_name }} {{ best_answer.updated_at | in_time_zone: site.timezone | date: '%b %d, %Y %I:%M%p %Z' }}

{{ best_answer.body }}

{% if question.answers_count > 1 %}

{{system.snippets.view_conversation}}

{% endif %}

{% endif %}
{% if question.non_best_answers_exist %}
{% for answer in question.answers %}
{% if current_user == answer.user %}
{{ answer.rating_value }} {{system.snippets.score}}
{% else %}
{{ answer | already_rated_up: current_user }} {{ answer.rating_value }} {{system.snippets.rated}} {{ answer | already_rated_down: current_user }}
{% endif %} {{ answer.from_email | gravatar_image: gravatar_unknown_user, ssl }}
{{ answer.from_name }}: {% if answer.id == best_answer.id %} {{system.snippets.best_answer}} {% endif %} {% if answer.agent? %} {{ site.agent_name_config }} {{ answer.updated_at | in_time_zone: site.timezone | date: '%b %d, %Y %I:%M%p %Z' }} {% else %} {{ answer.updated_at | in_time_zone: site.timezone | date: '%b %d, %Y %I:%M%p %Z' }} {% endif %}
{{ answer.body }}
{% endfor %}
{% endif %} {% if question.allow_answers? != true or question.case.closed? %}

{{system.snippets.question_closed}}

{% else %}

{{system.snippets.post_public_answer}}

{{ form_begin }} {% if current_user == nil or current_user.is_guest %}
{{system.snippets.your_name}} ({{system.snippets.required}})
{{system.snippets.your_email}} ({{system.snippets.required}})
{% endif %}
{{system.snippets.answer}} ({{system.snippets.required}})
{{ form_end }}
{% endif %}